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We strive to provide the best service possible to all of our clients. To that end, we have established an online service request form, a direct e-mail for service requests, and a tenant service hotline for those clients who prefer to phone in service requests.
When you submit a tenant service request during business hours, you'll receive an e-mail confirming that your request has been received. Within three hours, tenant services will contact you to verify the request and/or schedule the work.
Online Tenant Service Request Forms
Service Request
After-Hours HVAC Request
Remodeling/Construction Request
General Feedback
Tenant Services Information
servicerequest@bishopranch.com
Tenant Service Hotline: (925) 327-3956
Services Generally Provided
Please contact the Bishop Ranch Tenant Service coordinator via e-mail or call the service hotline to receive any of the following services:
- Door and lock repairs
- Electrical issues (power interruption, non-functioning outlet, etc.)
- Janitorial services (special cleaning requests, spills, paper products, etc)
- Key and/or Access Fob requests
- Landscape services (trash pick up, downed tree, sprinkler issues, etc.)
- Lighting issues or bulb replacement
- Pest control
- Plumbing issues (leaks, clogs, etc.)
- Restroom service or supplies
- Safety hazards of any kind
- Security services (nighttime car escort, after-hours access, etc.)
- Signage (door signage, lobby directory strips, etc.)
- Thermostat adjustments/HVAC issues (hot/cold calls, etc.)
- Window or blind issues/repairs
Please be ready to provide your name, your company name, your street address or building, and as much detail about your request as possible.
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